Reviews and complaints about routes and method of paying for fare
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Reviews and complaints about routes and method of paying for fare

Reviews and complaints about public transport routes
We often see complaints from passengers in the comments to the routes. Sometimes they are dissatisfied with the driving style, sometimes the transport does not come on time to stop. We decided to organize a communication channel with transit agencies and city administrations so that they could find out what you think about transportation in your city!


From now on, you can leave your feedback on the route. Rate it on the 5-point scale: driving style, crowdedness, cleanliness and other parameters, and write a comment if you want to complain about something specific and attach a photo.

Soon we will also make it possible to vote for the most detailed reviews and give the opportunity to communicate and receive replies from transit agencies.

New field - ways of paying for travel
Since many people use the contactless method of payment with the help of credit and transport cards and do not want to have any inconveniences while paying in cash, we decided to introduce a new field for all transit routes, where the editors will be able to specify how can you pay for transportation. To add payment methods on the route, just click the "Edit" button, find the "Payment method" field and select from the list.


All payment methods that we have added to the site so far can be found at https://wikiroutes.info/en/payment. Users of the 2+ level can add payment methods in their city, for example, local transport cards, travel cards, etc. The payment methods offered by you will be verified and added to the site by the administrator.

Looking forward to your feedback and suggestions in the comments below or in our Facebook and Vkontakte groups
You can also send messages to [email protected]